Privacy Policy for Commodore Dental and Medical Fitouts Pty Ltd

Effective Date: 1st December 2024   

At Commodore Dental and Medical Fitouts Pty Ltd (referred to as "we," "our," or "us"), we are committed to protecting the privacy and confidentiality of the personal information we collect from our clients, employees, contractors, and other individuals we interact with. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We collect personal information necessary for the performance of our commercial fitout services. The types of personal information we may collect include, but are not limited to:

  • Clients & Prospective Clients:

    • Name, business name, and contact details (phone number, email, postal address)

    • Project and site information (e.g., business requirements, site address)

    • Communication records and marketing preferences

  • Employees, Contractors, and Subcontractors:

    • Name, contact details, employment or work history

    • Payment and taxation details

    • Emergency contact information

    • Compliance and accreditation information (e.g., licenses, insurance details)

  • Website Visitors:

    • IP address and device information

    • Cookies and browsing history

    • Any personal details voluntarily provided via forms, emails, or online interactions

2. How We Collect Personal Information

We collect personal information through various means, including:

  • Direct interactions with clients, employees, contractors, and others (e.g., via phone, email, in-person meetings)

  • Online forms, quotes, and project requests

  • Through our website (e.g., through cookies, web forms)

  • Third-party service providers or business partners (e.g., payment processors, contractors)

3. Why We Collect and Use Personal Information

We collect personal information to provide our commercial fitout services and to manage our business. Specifically, we use personal information for the following purposes:

  • To provide and manage fitout projects (e.g., quotes, design, and installation)

  • To communicate with clients, employees, and contractors

  • To send service-related notifications, project updates, and marketing communications (with your consent)

  • To process payments and financial transactions

  • To comply with legal, regulatory, and contractual obligations

  • To manage our business operations, including human resources, and contractor relationships

4. How We Protect Personal Information

We are committed to maintaining the security of personal information. We implement a variety of physical, technical, and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure storage of information

  • Limited access to personal data, based on job requirements

  • Regular staff training on privacy and data protection

5. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. However, we may disclose personal information in the following circumstances:

  • Service Providers: We may disclose personal information to third-party service providers (e.g., contractors, payment processors, IT service providers) who assist us in delivering our services. These third parties are required to protect your information in accordance with this Privacy Policy.

  • Legal and Regulatory Compliance: We may disclose personal information if required by law, regulation, or court order, or if necessary to protect our rights or the safety of individuals.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website and to analyze trends and site usage. These technologies allow us to gather information such as:

  • Browser type and version

  • IP address and location

  • Pages viewed and time spent on the site

You can adjust your browser settings to disable cookies or notify you when cookies are being used. However, some features of our website may not function properly if cookies are disabled.

7. Your Rights and Choices

You have certain rights regarding the personal information we hold about you, including:

  • Access: You may request access to the personal information we hold about you.

  • Correction: If you believe your personal information is inaccurate or incomplete, you can request that it be corrected.

  • Deletion: You may request the deletion of your personal information, subject to certain legal or contractual restrictions.

  • Opt-out of Marketing Communications: You can opt-out of receiving marketing communications at any time by using the unsubscribe link provided in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

8. Storage and Retention of Personal Information

We will retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When we no longer require your personal information, we will securely destroy or de-identify it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Commodore Dental and Medical Fitouts Pty Ltd
166 Arcadia Road, Arcadia NSW 2159

02 9655 1919
admin@commodorefitouts.com.au

 

By using our services or engaging with us, you acknowledge that you have read and understood this Privacy Policy.